Andrew Farmer
An Information Technology geek with a passion for creativity, design and robotics and a belief that you can always be learning, growing and improving yourself.
Experienced in customer service, public speaking and international business with a background in internet technologies, administration and programming. You can see my personal projects and what else i have been working on over here.
Experience
Website Developer / IT Specialist
Developed from the ground up company's client-facing website in ReactJS, creating eye-catching sequences, interactive pages, managing analytics and improving load times.
Maintenance and Administration of company's server infrastructure.
Senior Foreign Language Instructor
Creating exciting and engaging educational lessons catering to different age groups ensuring an effective learning environment.
Consistently delivered exceptional customer service, exceeding expectations and going above and beyond to meet the needs of clients, maintaining a 95%+ customer satisfaction rate.
Ensured Business Continuity to meet client expectations during the COVID Pandemic by working with the director to establish an online system of learning complete with new learning material and structure.
Senior Liquor Assistant
Utilized strong product knowledge and persuasive communication skills to promote and upsell products, enhancing the overall customer experience and driving sales.
Demonstrated effective leadership by supervising and guiding junior staff members, providing training, and fostering a positive work environment conductive to productivity and growth.
Junior Technical Support Engineer
Demonstrated proficiency in programming and troubleshooting P25, TETR(UHF and VHF) portable radios for client contracts.
Developed an in-house stocktake system, increasing productivity in the warehouse.
Engaged with the marketing team to provide technical information and answer client inquiries regarding communication products.
Service Supervisor
Priority to serve, resolve and assist with any customer inquiries. Manage and delegate staff.
Above and beyond attitude, often taking action beyond what is required to ensure a good customer experience.
Commissions
Internal Product Design
LexxPluss Japan
2022
Created 3D models, animation and 3D renders for use as a Pitch Deck to investors.
Designed Public Facing Company Posters for use at Trade Shows.
Education
Swinburne University of Technology
July 2012 - November 2015Key Modules include: Network Design, Cybersecurity, Web Development, Database Structures, Risk Management, Enterprise Network Administration
- Multiple Distinctions across various units, providing well rounded knowledge of various IT disciplines.
- Excelled in use of a variety of Information Technology software including nMap, Netshark, Putty, VMWare.
- Object Orientated Programming in JAVA, Web Development in PHP, Database Design with SQL
- Capstone project: AndroidOS application that connected to a Arduino Uno which captured unprotected SSIDs.
Box Hill Institute
January 2010 - June 2012Key Modules include: Network Design, Cybersecurity, Web Development, Database Structures, Risk Management, Enterprise Network Administration
Skills
- 3D Modeling, CAD, Prototyping and Printing
- Mobile Responsive Design Knowledge
- Internet of Things Knowledge
- VoIP Setup Training
- Risk Management and Mitigation
- Cloud Technologies Knowledge
Interests
When not improving myself, I'm a fan of music and concerts and enjoy karaoke, nature, hiking and video games .
I have an avid interest in 3D printing technologies and enjoy creating and tinkering with various works and designs. I enjoy robotics and electronics, as well as anything to do with space science. I enjoy spending my free time in meaningful ways, most of the time learning and developing new skills and hobbies in technology, design and art.